Privacy Statement

1. Data We Collect

1.1 Information You Provide

When you register or use the Service, we may gather:

• Identity Details: full name and date of birth.
• Contact Details: email, phone number, residential address.
• Financial Details: broker API keys (read-only or execution), investment preferences, and risk profile. We never store complete broker credentials or card information.
• Profile Information: username, trading preferences, notification choices.
• Communications: messages you send through support or email.

1.2 Automatically Collected Data

Using the Service prompts automatic collection of technical details:

• IP address, browser type/version, operating system.
• Visited pages, feature usage, duration, clickstream data.
• Device identifiers, mobile advertising IDs (where applicable).
• Data from cookies and tracking tools (refer to our Cookie Policy).

1.3 Third-Party Data

We may obtain data about you from third-party sources like identity verification, fraud prevention, and analytics providers. This is combined with our data to enhance accuracy and security.

2. Purposes for Using Your Data

We use your information to:

• Create and manage your account and deliver the Service.
• Process trading signals and automated orders via linked brokers.
• Customize your experience and provide market insights.
• Send transactional emails such as confirmations, trade alerts, and security notices.
• Send marketing messages with your consent or as allowed by law.
• Detect, investigate, and prevent fraud or illegal activities.
• Fulfill legal and regulatory requirements.
• Enhance and develop new platform features using anonymized, aggregated data.

3. Legal Grounds for Processing (EEA/UK Residents)

For users in the European Economic Area or UK, we process your data based on:

• Contractual Necessity: to provide the services you subscribe to.
• Legitimate Interests: fraud protection, security, and product improvements.
• Legal Requirements: to comply with financial and tax regulations.
• Consent: for marketing communications and optional cookies (withdrawable at any time).

4. Sharing Your Data

We will not sell your personal information. We may share it with:

• Service Providers: cloud hosting, email services, analytics, and support providers under strict confidentiality agreements.
• Connected Brokers and Exchanges: only minimal API commands necessary for your configured trading strategies.
• Legal Authorities: when legally required or to enforce our rights.
• Business Transactions: in cases of mergers, acquisitions, or asset sales, provided the new party respects this policy.

5. Cross-Border Data Transfers

Helm Bondcroft operates internationally. Your information might be transferred and processed in countries other than India, such as the United States and members of the European Union. When necessary, we implement Standard Contractual Clauses approved by the European Commission to protect transnational data flows.

6. How Long We Keep Your Data

We retain your personal information as long as your account is active or necessary to deliver the Service. After account closure, some data may be kept up to seven years to meet financial regulations. Aggregated, anonymized data may be kept indefinitely.

7. Your Data Rights

Depending on local laws, you may have rights to:

• Access your personal data we hold.
• Correct inaccurate or incomplete data.
• Request deletion of your information ("right to be forgotten").
• Object to or limit certain data processing.
• Receive your data in a structured, machine-readable format (data portability).
• Withdraw consent at any time without affecting prior lawful processing.

To exercise these rights, contact us at . We aim to respond within 30 days.

8. Security Measures

We employ industry-standard safeguards including TLS 1.3 for data in transit, AES-256 encryption for stored data, multi-factor authentication, role-based access, and annual external penetration testing. However, no system is entirely secure. We recommend using strong passwords and enabling two-factor authentication.

9. Use of Cookies

Cookies and similar tracking tools are used to operate and enhance the Service. Refer to our Cookie Policy.

10. Privacy of Children

The Service is not designed for individuals under 18 years. We do not knowingly collect data from minors. If you believe a minor has submitted personal data, please contact us for prompt removal.

11. Policy Updates

We may revise this Privacy Policy periodically. Significant changes will be communicated via website notices or email. Continued use after updates means your acceptance.

12. Contact Information

For privacy concerns or to exercise your rights, contact our Data Protection Officer:

• Email:
• Mail: Helm Bondcroft Inc., Unit 101, Raheja Towers, M.G. Road, Bengaluru, Karnataka 560001, India, USA
• EU Representative: Helm Bondcroft, Unit 101, Raheja Towers, M.G. Road, Bengaluru, Karnataka 560001, India